Technical Support

Welcome to Quest2Do! We provide comprehensive user guides and technical support for you

🚀 Quick Start

Welcome to Quest2Do! Follow these steps to get started quickly:

1. Install App

Download and install Quest from the App Store

2. Grant Permissions

Authorize necessary system permissions on first launch

3. Set Hotkey

macOS users set global hotkey (Cmd+Shift+Space)

4. Start Capturing

Record your thoughts and tasks anytime

System Requirements:
• macOS 14.0 or later
• iOS 17.0 or later
• iCloud account required for data sync

🎯 Features

Complete GTD Five-Stage Implementation

📥 Capture

Zero-pressure quick capture, "What's on your mind?" makes recording natural

🔍 Clarify

GTD decision workflow guidance, turning vague ideas into actionable tasks

🗂️ Organize

GTD five lists with context grouping, keeping everything organized

📋 Review

Regular reviews keep the system vital, ensuring important items aren't missed

🎯 Engage

AI intelligently recommends the most suitable tasks, focusing on what matters most now

Core Features

  • Zero-pressure Quick Capture: Mac global hotkey (Cmd+Shift+Space), iPhone quick launch, record ideas anytime, anywhere
  • 81% Accurate AI Recommendations: Intelligently recommends optimal tasks based on time, energy, and context
  • Complete Project Management: Multi-level project breakdown, success criteria definition, progress tracking
  • Smart Context Grouping: Automatic categorization by scenarios like @Office @Home @Errands
  • Dynamic Island Pomodoro: Live Activity real-time tracking, Dynamic Island integration
  • Seamless Cross-device Sync: Real-time sync between Mac and iPhone, secure and reliable data

❓ Frequently Asked Questions

What is GTD?

GTD (Getting Things Done) is a time management method created by David Allen. Through five stages - Capture, Clarify, Organize, Review, and Engage - it helps you efficiently manage tasks, reduce mental burden, and make productivity a habit.

How to set up global hotkey?
  1. Open System Settings → Privacy & Security → Accessibility
  2. Click "+" to add app, select "Quest"
  3. Ensure the toggle next to "Quest" is enabled
  4. Restart the app, hotkey Cmd+Shift+Space will take effect
Where is data stored? Is it secure?

All data is securely synced and stored through iCloud with end-to-end encryption protection. We don't access your personal data; all information syncs only between your devices and iCloud account.

How to sync between iPhone and Mac?

Ensure both devices:

  • Signed in with the same Apple ID
  • iCloud sync enabled
  • Network connection is stable
  • "iCloud Sync" enabled in app settings

Syncing usually completes within seconds. If delayed, please check network connection.

How to create a project?
  1. Open the app, tap "Organize" tab
  2. Select "Projects"
  3. Tap "+" in the top right to create new project
  4. Fill in project name and success criteria
  5. Add the first next action
What are "Success Criteria"?

Success criteria define the specific conditions for project completion, helping you clarify project goals. For example: "Complete product documentation, get team approval, and publish to intranet." Clear success criteria let you know when a project is truly finished.

How does AI recommendation work?

AI recommends tasks based on the following factors:

  • Current time period: Work hours vs. rest time
  • Your energy level: High energy recommends complex tasks
  • Location/context: Office, home, errands, etc.
  • Task priority and deadline: Urgent important tasks take priority
  • Personal habits: Learning your work patterns
How does AI Smart Clarify help with decisions? (Pro Feature)

AI Smart Clarify is a core Pro feature that helps you quickly transform vague ideas into actionable tasks:

  • Smart Analysis: AI automatically analyzes task nature, determining whether it's a project, next action, reference, or someday/maybe
  • Context Suggestions: Intelligently recommends appropriate contexts (office, home, errands, etc.) based on task content
  • Priority Assessment: Provides priority suggestions based on urgency and importance
  • Effort Estimation: Intelligently estimates time and energy level required for tasks
  • Quick Decisions: One-click to accept AI suggestions, completing clarification in seconds

💡 Use case: When you've collected many ideas needing quick processing, AI Clarify can reduce processing time from 5 minutes to 30 seconds.

How does AI Smart Execution auto-process tasks? (Pro Feature)

AI Smart Execution lets tasks complete automatically, freeing your time for important work:

  • Smart Q&A: AI answers task-related questions, providing background information and solutions
  • Material Organization: Automatically searches internet for relevant materials, organizing them into structured knowledge
  • Content Generation: Generates email drafts, meeting notes, document outlines based on needs
  • Solution Suggestions: Provides multiple solutions to help you make better decisions
  • Auto-Execution: For information gathering and material preparation tasks, AI can complete them fully automatically

💡 Use case: When writing reports, preparing meetings, or researching new technologies, AI Execution can complete 80% of the preparatory work.

What insights does AI Project Analysis provide? (Pro Feature)

AI Project Analysis deeply evaluates project progress, providing professional-grade insights:

  • Progress Assessment: Analyzes project completion, milestone achievement, overall health
  • Risk Alerts: Identifies potential delay risks, resource bottlenecks, dependency issues
  • Optimization Suggestions: Provides specific improvement plans, optimizing task allocation and scheduling
  • Trend Analysis: Tracks project progress trends, predicts completion time
  • Decision Support: Provides strategic decision recommendations based on data analysis

💡 Use case: When managing complex projects, AI Analysis helps you discover problems timely, adjust plans, ensuring successful project completion.

What's the difference between Free and Pro versions?

Free version includes:

  • Complete GTD five-stage functionality
  • Zero-pressure quick capture
  • Manual clarification decision process
  • Basic AI recommendation features
  • Basic project management (up to 5 active projects)
  • Seamless cross-device sync

Pro version additionally includes:

  • AI Smart Clarify: Complete task analysis and decision in seconds
  • AI Smart Execution: Auto-complete information gathering and content generation
  • AI Project Analysis: Deep insights into project health and risks
  • 🎯 81% accurate AI task recommendations
  • 📊 Unlimited number of projects
  • ⏱️ Dynamic Island Pomodoro integration
  • 📈 Deep work analysis reports
  • 🎁 Priority technical support

Pricing: $1.99/month or $19.90/year (annual equals $1.66/month, save 17%)

How to add attachments to tasks or projects?

Quest2Do supports adding attachments to tasks, projects, and references for richer information management:

  • Supported file types: Images, links
  • How to add: In the task/project/reference edit page, tap the "Add Attachment" button
  • View attachments: Tap on an attachment to preview or open it
  • Manage attachments: Long press on an attachment to delete or rename
  • Sync guarantee: All attachments automatically sync via iCloud to all your devices

💡 Usage tips:

  • Meeting-related tasks: Add meeting notes webpage links, on-site photos
  • Design projects: Attach design draft screenshots, prototype links
  • Reference materials: Save important article links, screenshots
  • Travel planning: Attach itinerary confirmation links, destination photos

🔧 Troubleshooting

Hotkey Not Working

  1. Check system permission settings (System Settings → Privacy & Security → Accessibility)
  2. Confirm no other apps are using the same hotkey
  3. Try restarting the app
  4. Restart Mac and try again
  5. If still not working, try changing to a different hotkey combination

Sync Issues

  1. Check if network connection is stable
  2. Confirm iCloud is signed in and status is normal
  3. Turn off and on iCloud sync in settings
  4. Force refresh: pull to refresh data list
  5. Check if iCloud storage space is sufficient
  6. If problem persists, try signing out and back into iCloud

App Crashes or Won't Launch

  1. Ensure system version meets requirements (macOS 14+/iOS 17+)
  2. Confirm device has sufficient storage space
  3. Try force quitting and restarting the app
  4. Restart device
  5. If problem persists, try uninstalling and reinstalling the app
  6. Check if system updates are available

Data Loss or Incomplete

  1. Check iCloud sync status
  2. Wait a few minutes for data to sync completely
  3. Manually trigger data refresh in settings
  4. Check if data is normal on other devices
  5. If data is truly lost, contact technical support immediately

Performance Issues (Slow Response, Lag)

  1. Check device available memory
  2. Close unnecessary background apps
  3. Restart app to free up memory
  4. Check network connection speed
  5. If you have large amounts of data, consider archiving old projects

📮 Contact Us

Having issues or need help? We provide multiple contact methods:

📧

Email Support

Send email to:

support@quest2do.com

Response time: 1-2 business days

🐛

Bug Report

Email feedback

Submit Bug Report

Detailed technical issue tracking

When contacting us, please provide:
• Device model and system version
• App version number
• Detailed description of the issue
• Steps to reproduce the problem
• Related screenshots or error messages

🔄 Release Notes

🌟 Version 1.1.0 - Pro Features Launch (November 2025)

  • AI Smart Clarify: Complete task analysis in seconds, reduce processing time from 5 minutes to 30 seconds
  • 🤖 AI Smart Execution: Auto-complete information gathering and content generation, free up 80% of preparation work
  • 📊 AI Project Analysis: Professional-grade insights with progress assessment, risk alerts, and optimization suggestions
  • 📝 Markdown Editor: Full-featured Markdown editor with live preview, smart formatting, and cursor position insertion for professional note-taking
  • 📎 Attachment Support: Add images and links to tasks, projects, and references for richer context
  • 🔗 Task Dependencies: Set dependencies between tasks to easily manage task order and relationships in complex projects
  • 🍅 Dynamic Island Pomodoro: Integrated with Dynamic Island and Live Activity, track Pomodoro progress even on lock screen
  • 🔢 App Badge Counter: Automatic task count display on app icon, never miss important items
  • 🎯 Upgraded AI task recommendations to 81% accuracy
  • 💎 Launched Pro subscription: $1.99/month or $19.90/year, unlock all AI core features
  • 🎁 Free 7-day Pro trial, experience AI-powered productivity revolution
  • ⚡ Optimized capture experience, 50% faster response

Version 1.0.3 (October 2025)

  • 🎯 Enhanced deep work mode
  • 📊 Enriched project template library
  • 🔧 Optimized memory usage, improved system stability
  • 🐛 Fixed known issues, improved app stability

Version 1.0.0 (September 2025)

  • 🎉 Quest2Do officially released
  • ✅ Complete GTD five-stage implementation
  • 📱 Seamless Mac and iPhone sync
  • ⚡ Zero-pressure quick capture
  • 🤖 Intelligent AI recommendation features
  • 📁 Complete project and context management